Our 30 Day Hassle-Free Return Policy
We are happy to provide a convenient return policy for consumers that choose to shop with us. The details of the policy are as follows:
Unopened supplements of any size or amount may be returned within 30 days for a full refund of product cost minus shipping costs.
Customers may receive a full refund of product cost, minus shipping costs, within 30 days of purchase for any reason. *The following conditions apply to opened/used product:
1). Refund amount is limited to the smallest size of product/package even if you purchase a larger size.
2). Total refund amount is capped at $100.00
*Tip: If you want to make sure your entire purchase is covered, or understand that your dog or cat is finicky or sensitive, purchase the smallest product size or supplement package to begin with and be aware that the maximum refund for opened/used supplements is $100.
We don’t desire to just sell supplements and herbal remedies, we want to make your dog or cat healthy!
We are here to help and want to solve your pet’s health issue. We ask that before you request a refund, because your pet won’t eat a supplement or you don’t feel it’s working, that you contact us first. We are confident that our experience and knowledge will be able to help. You can contact us toll free at 888-683-3339 or via email at firstname.lastname@example.org.
How to Return Products
To make a return, please contact us first so we are aware of the issue - we will be happy to help! When returning the item(s), please make sure to package them well so they are not damaged on their way back to us. Send returns to:
The Pet Health and Nutrition Center
PO Box 639
New Hartford, CT 06057