Our Safe Shopping Pledge
We want your shopping experience to be enjoyable and secure. The purchase area of our site is secure. This means that any information you send us when purchasing items is protected by encryption. It's easy to tell when you are protected by encryption -- the lock or key at the bottom of your browser changes color or is no longer broken. This varies depending on your browser.
What is Encryption?
Encryption is a process by which software is used to scramble sensitive information while it is in transit. The Pet Health and Nutrition Center uses 256 bit encryption on SSL.
What Information Do We Encrypt?
We encrypt all personal information you give us when you place an order online.
How Safe is Encryption?
Providing encrypted information online is as safe as ordering over the phone. To increase the safety of your information we urge you to keep the password you use with The Pet Health and Nutrition Center in a safe place and not to divulge it to anyone. Also remember to close your browser window when you have finished your visit to our Website. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or hotel.
Shopping with us is safe.
Shopping over the internet is as safe as shopping at a store in your neighborhood. If you experience fraudulent use of your credit card as a result of shopping with The Pet Health and Nutrition Center, notify your credit card company in accordance with its reporting rules and procedures. Most companies will either cover all of the fraudulent purchases or hold you liable for a maximum of $50. Should your credit card company discover credit card fraud and hold you liable for some portion of the unauthorized charges, there is no need to worry, provided the purchase was made through our secure server. The Pet Health and Nutrition Center will reimburse you for the maximum liability of $50. This is standard practice on the Internet, and just part of the reason why people prefer shopping with us.
If you are still uncomfortable with submitting your credit card number or personal information via the Internet for any reason, please feel free to contact us by phone at 1-888-683-3339 to complete your order
Our Site Security Confirmed by GeoTrust
SSL certificates from GeoTrust® are the ultimate online security and trust solution delivering both 256-bit encryption and the True Site™ trust mark providing third-party website identity validation.
Sites secured with GeoTrust's SSL certificates are utilizing the highest level of encryption or security possible. This means you can rest assured that communications (e.g. credit card numbers) between your browser and this site's web servers are private and secure!