$5.95 Flat Rate Shipping by Priority Mail because you want your order fast!

Ordering and Shipping Help

What will my shipping charges be?
Select from dozens of all-natural, whole food supplements and organic herbal remedies for dogs and cats and have them arrive at your doorstep in 1-3 days by Priority Mail for only $5.95 (more details here) on orders shipped within the contiguous U.S.

When will my order ship?
Orders of in-stock items received before 12:00PM EST are shipped the same day! Please keep in mind that if you order an item for next day delivery or other express service, you must take the possible extra 24hr. processing time into account, depending on when your order is placed. If you want to check item availability and shipping time, please feel free to contact us - we will be more than happy to help! You will receive a shipment confirmation email when your order has shipped.

Out of stock items
If any backordered items are expected back in stock shortly we will hold your order to ship it out in its entirety, or we will ship the backordered items at our expense as soon as they arrive back in stock if we feel the delay will be too long. You are only billed for items when they ship.

When will my order arrive?
Following is information regarding estimated delivery times for the various shipping methods that we offer:


USPS and FedEx Delivery Times From Harwinton, Connecticut

Shipping Method
Time to Ship Transit Time
USPS Standard Priority Mail Same Day or Next Business Day 1 to 3 Days
- Expedited mail class through post office, but no guarantee
- Will be delivered on a Saturday if applicable
- Best for shipments weighing up to 3 pounds
FedEx Ground Same Day or Next Business Day 3 to 5 Business Days
- Least expensive service from FedEx, longest delivery time, no guarantees (see map below for estimates)
- Deliveries Tuesday thru Saturday
- Best for shipments weighing over 2 pounds
FedEx Express Saver Same Day or Next Business Day 3 Business Days (Guaranteed)
- Least expensive air express service from FedEx with a guaranteed delivery time
- Deliveries Tuesday thru Saturday
- Ships same day on orders placed before noon eastern standard time, otherwise next business day. Please take this extra day into consideration for arrival time.
FedEx 2Day
Same Day or Next Business Day 2 Business Days (Guaranteed)
- Guaranteed 2 day delivery
- Deliveries Tuesday thru Saturday
- Ships same day on orders placed before noon mountain time, otherwise next business day
FedEx Standard Overnight
Same Day or Next Business Day Next Bus. Day (Guaranteed)
- Guaranteed next business day delivery
- Deliveries Tuesday thru Saturday
- Ships same day on orders placed before noon eastern standard time, otherwise next business day. Please take this extra day into consideration for arrival time.

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